1. Isle of Wight Jazz Weekend regrets that all venues, timings, and line-ups may be subject to change and/or cancellation. Any change or cancellation will be announced at the venue, on our website and social media, and, sadly, perhaps without compensation.
2. It is the ticket holder's responsibility to check that the Jazz Weekend or any particular part of it has not been partially or wholly cancelled or rescheduled. If this happens we will tell you as soon as reasonably practicable on our website and social media and/or at the venues.
3. Isle of Wight Jazz Weekend cannot refund money or exchange tickets, except in the case of a cancelled performance.
4. Isle of Wight Jazz Weekend regrets that any tickets unclaimed or seats not taken within 30 minutes of the scheduled start of the performance may be released and re-sold.
5. In the case of fully sold-out concerts, returns will be offered for re-sale on the day at the venue from the time of the scheduled start of the concert and for the next 30 minutes. The box office will then close.
6. Under no circumstances are Isle of Wight Jazz Weekend tickets to be offered for resale above their face value.
7. Right of Admission reserved - Isle of Wight Jazz Weekend reserves the right to refuse admission or eject a ticket holder.
8. No animals (except guide/assistance dogs) are permitted into any Isle of Wight Jazz Weekend venue.
9. Neither Isle of Wight Jazz Weekend nor the venue shall have any further liability beyond the face value of the ticket purchased plus the relevant Administration Fee.
10. Photographic, video or audio reproduction of artists is prohibited without prior written permission from Isle of Wight Jazz Weekend.
11. Ticket holders give their express consent to the use of the actual or simulated likeness in connection with the production, exhibition, advertising and/or exploitation of any photos, film, video and/or audio recording of this event and/or any element in any/all media throughout the world.
12. These Terms and Conditions are subject to change from time to time without notice and at our sole discretion.

Special Needs

If you have special needs, including access, or want to be accompanied by your assistance animal, please contact the venue directly. Some venues have limited resources, so please give them a chance to help you by contacting them well in advance.